Home » About » SecureMoz Security Plugin FAQ

Watch SecureMoz User Guide

Here are the First Things to Try Before Contacting Support:
  1. First and foremost, back up your site before you do anything… Make sure you are on the latest version of WPSecurity as we regularly add features and fix issues. You can download the latest version from the email we sent.
  2. Deactivate all other plugins except WPSecurity . If the problem is resolved, then reactivate the other plugins one-by-one to see which plugin is causing the conflict.
What Are the Requirements for This WordPress Plugin?

This is designed to run on self-hosted WordPress sites only. You will need at least WordPress 3.0+, PHP 5.2+ with Curl. 99.9% of good hosts meet or exceed these requirements. We have tested this on a wide range of hosting environments from many different hosting companies in our commitment to make sure our customer’s experiences are as smooth as possible.

Can I Use SecureMoz with an Existing Theme?

Absolutely, we designed this to run on any site. You can use our enhanced theme or your own theme. We make it that easy…

Can I Use This on My Client’s Sites?

No, this is for personal use only for sites you own. If you would like to use this on client’s sites, they will require their own license.

Can This Run on WordPress.com or Other Sites?

This is a WordPress plugin for self-hosted WordPress sites only. Sites that use WordPress Multi-User like WordPress.com do not allow you to install your own plugins. However, if you do run your OWN WordPress site, our plugin is FULLY COMPATIBLE.

How Do I Install This Plugin?

Go to “Plugins/Add New” in the admin section of your WordPress back end. Select “Upload”. You can then select the ZIP file of the plugin you downloaded from where ever you saved it on your computer and press the “INSTALL NOW” button. When the plugin is uploaded you can then press the “ACTIVATE” link. From there you can proceed to the settings and configure your plugin as needed.

Watch the training video to see how to install and set it up. Click Here for the Training Videos.

 

 

I Got a error of ‘The uploaded file  exceeds the upload_max_filesize…’ When Installing

This means your host may be limiting uploads to certain sizes. No problem, just unzip the plugin file and upload via FTP to your wp-content/plugins folder. We cover this in the installation video if you have never used FTP. You can also do it through your hosts control panel as most of them have a file manager too.

Will SecureMoz slow down my site?

Absolutely not. You may experience a slight slow down while tests are being run but that takes less than a minute.

Will SecureMoz work on my theme?

We word with all themes

Will SecuremMoz work with my plugins?

Yes, SecuremMoz works with all plugins except security related ones.

Is this SecureMoz plugin safe to use?

Yes, SecuremMoz is a reporting tool.

What changes will SecureMoz make to my site?

SecureMoz will not make any changes to your site.

Still Need Support? Please Click Here…

 

Malware Help Watch This Videos

Types OF Malware

Virus: A virus is a computer program that has been coded to replicate itself and infect a computer without the user’s knowledge. A virus spreads from computer to computer by infecting network files as well as CDs, USB drives, and other forms of removable media.

Trojan horse: Trojan horse or just Trojan is a program which looks legitimate but performs illegitimate actions such as granting full access to the intruder, installing a keylogger, disabling security software and as an invisible downloaded and spywares.

Adware: Adware (advertising supported software) is a software bundle which automatically downloads and displays advertisements to a computer in which it is installed. Adwares can be classified as privacy invading software. It is seen as a way to recover development costs by software developers.

Rootkit: A rootkit is a program which has been coded to take complete (or root) control of the system without the user’s knowledge. Rootkits take full control of the operating system and therefore cannot usually be removed by anti-virus software. Rootkits usually modify the boot sector of the operating system or disguise as drivers and load during boot up. As a result, it is usually hard to delete them.